You will learn now how to sign up and order from iHerb to get your needs for supplements and health & beauty products.
Also, you will learn important information that will save you a lot of money and time on the IHerb website.
This step-by-step guide is easy to follow, updated, and supported with screenshots. It will solve most of the problems you may encounter while ordering from IHerb.
Let’s get started.
Use the below table of content to navigate through the guide sections easily.
The steps to sign up and order from iHerb in Canada are as follows:
Table of Contents
1. Enter the iHerb Canada Website
Enter the IHerb Canada website by clicking on the (Canadian flag) image.
2. Create a New Account on iHerb
First of all, you need to create a new account. These are the steps to create a new account on iHerb:
2.1 Open the IHerb Menu.
On the IHerb website, click on the (Menu icon) to open the iHerb menu.
Remember where the IHerb menu is, as you’ll need it in some later steps.
2.2 Open the IHerb Sign-In Page
From the IHerb menu, click on the (Sign in) button to open the IHerb sign-in page.
2.3 Open The (Create a New Account) Page
From the sign-in page, click on the (Create my Account) button to start creating a new account.
2.4 Add your Personal Sign-up Info.
Fill IHerb sign-up fields with your information as follows:
- Type your mobile number.
- Add your Email address.
- Type a Password.
After you finish, click on the (Create My Account) button.
2.5 Verify your Mobile Number.
IHerb will send you a message to your mobile phone containing a 6-digit verification code. Type it in the provided field, then click the (Submit) button.
Good job, you’ve successfully created a new iHerb account.
3. Sign in to your IHerb Account
By creating an IHerb account, you have just signed in to iHerb automatically, but the next time you enter the website, you will need to sign in to your account manually.
These are the steps to sign in to your iHerb account:
3.1 Open the IHerb Sign-in Page.
From the IHerb menu, click on the (Sign In) button.
3.2 Enter your IHerb Account’s Email and Password.
Fill in your sign-in info in each field as follows:
- Enter the Email that you used to create your IHerb account.
- Type your IHerb account password.
After that, click on the (Sign In) button.
4. Add your Shipping & Billing Address
You shall enter your address info correctly to receive your order quickly, and to avoid returning it to IHerb again, which may cause you to lose money.
These are the steps to add your shipping address info to your account on IHerb:
4.1 Enter your IHerb Account Page
From the IHerb menu, click on the (My Account) button.
4.2 Open your Address Book
Scroll down then click on the (shipping address) button to open your address book.
4.3 Add a New Address
Click on the (Add a New Address) button.
4.4 Fill in your Shipping Address Information.
Fill in your shipping address info in each field as follows:
- Add a checkmark to the (Billing Address) box, so you don’t need to add it separately.
- Make sure that Canada is selected.
- Type Your full name.
- Type your building number and street name.
- Add any additional helpful information related to your address, or leave it blank.
- Type your city name.
- Choose the name of your state.
- Enter your zip code (if you don’t know it, This link will help, or just type 0000).
- Type your mobile number.
After you finish adding all your shipping info, click on the (Save) button.
4.5 Select your Default Shipping Address
Click the (Make Default) button for your just-added shipping address.
Well done, you’ve finally finished creating and completing your account on iHerb. Now you can start searching and browsing products on iHerb.
5. Find Products on IHerb.
You can find products on iHerb through:
5.1 The IHerb Home Page
Open the IHerb home page by clicking on the (IHerb logo).
On the IHerb Home page, you will find the latest promotions, bestselling & trending products, and more.
5.2 The IHerb Menu
Open the IHerb menu, then click on the (Shop) button to find all the product categories.
5.3 The IHerb Search Box
Type any product name in the IHerb search box to find it easily.
6. Fill your Shopping Cart
From the product page on IHerb, click on the (Add to cart) button to add it to your shopping cart.
7. Enter your Shopping Cart
After you have added all the needed products, Open your shopping cart by clicking on its icon.
Review the products you added to your cart, modify their quantity, or delete any of them as needed.
9. Choose the Shipping Courier
There are three shipping options on IHerb within Canada, and they are as follows:
- DHL Express (Duties & Taxes included)
- Landmark Global ( Duties & Taxes included & Free shipping for orders over CA$27 )
- UPS (Duties & Taxes not included)
Each shipping courier has a different shipping cost and delivery time. You will find this info shown below each option on the shipping estimates page.
These are the steps to get the shipping estimates and choose your preferred shipping courier on IHerb:
9.1 Open IHerb Shipping Estimates Page
From your shopping cart page, scroll down to the (order summary) section, then click on the (shipping) button.
9.2 Enter your Zip/Postal code
Get shipping estimates for each courier by typing your Zip Code into the field provided, then click the (Calculate) button.
9.3 Select your Preferred Shipping Option
Click on your preferred shipping option to select it, then click on the (back to cart) button.
For more information regarding shipping within Canada, please visit the official IHerb shipping information page.
10. Add your Payment Method
After selecting the shipping courier and clicking on the (back to cart) button, click on the (proceed to checkout) button to add your payment method.
There are four different types of payment methods available on IHerb for Canadian customers, and they are as follows:
- Payment card.
- Apple Pay.
- Interac Online
Select the payment type you prefer and provide all necessary information, then click the (continue) button.
If you choose to pay using your payment card, click on the (add a new card) button, then fill in each field as follows:
- This field will show the amount you need to pay.
- Type your 16-digit card number.
- Add your card Expiry date.
- Type the 3-digit security code (you can find it on the back of your card).
- Type your name as written on the card.
- Add a checkmark in the provided box to confirm that the billing address is the same as the shipping address.
Make sure that you have entered your card info correctly, Then click on the (continue) button.
11. Place your IHerb Order
After selecting your payment method and clicking the (Continue) button, the order summary page will appear.
Review your order info as follows:
- Your Shipping address.
- Your shipping method.
- Chosen payment method.
- Your billing address.
- Chosen products.
- The discount amount you got.
- Your order total amount.
After reviewing all your order information and making sure it is correct, click the (place order) button to submit it to iHerb.
Congratulation, you have just finished ordering from IHerb successfully
2 thoughts on “How to Order from iHerb in Canada (2023) Step-by-Step Guide”
I have tried numerous times to pay and complete but it won’t let me continue after proceed to checkout
Contact customer service to fin out what is the problem