How to Contact IHerb Customer Service in Singapore (2024)

You will learn now how to contact iherb customer service.

You may need to contact them if there is a problem with your order or to ask for any information you need.

Watch this video that I created for easier understanding, or continue reading

How to Contact IHerb Customer Service

These are the methods to contact iherb customer service which are

Contacting IHerb by Live Chat

Contacting IHerb by Live Chat
Contacting IHerb by Live Chat

To contact IHerb by chat, you need first to sign in to your account by clicking on your profile icon

Then click on the sign-in button

Provide your sign-in credential, then press the sign-in button

From the Quick Links section, make sure you choose the correct country and language in which you want to communicate with customer service

Then click on the customer service tab to open the contact page

Scroll down, then click on chat with a virtual assistant

A chat window will open

And a bot will guide you to help fix your problem

If you prefer to contact a human, type live chat, then click on live chat

Choose whether you have an order number or not and follow the instructions, then wait for a human to chat with you

Note that the live chat hours for your country are stated above the chat button on the contact page

The second method to contact iherb is by messages via email

Contacting IHerb by Email

Contacting IHerb by Email
Contacting IHerb by Email

To use this method, click on the write a message button on the contact page

Then enter your order number if your question is related to an order you have placed

And type the subject and message, then press on send message

You will receive their reply through a message to your email associated with your iHerb account

You can reply to their message from your email whenever you want, any number of times until they solve your problem completely

Contacting iHerb Customer Service by Phone

Unfortunately, there is no phone number for iherb customer service that customers can use to call them

I hope my tutorial helps you contact IHerb customer service in Singapore.

Goodbye and take care

2 thoughts on “How to Contact IHerb Customer Service in Singapore (2024)”

  1. Dear iherb company,
    For about 20 years or so, I have been a very satisfied customer of yours. However, in the last two years or so, I have had extreme difficulties trying to place any orders. Either you claimed that the phone number was not good, or that the mailing address was not good, or that the credit card was not good (my credit card is charged with ample money!) When you requested a code for my credit card, even what I sent – you rejected!
    Please treat me fairly and reasonably from now on. In future orders, please accept my billing and mailing addresses, my phone number, and my valid credit card number without fussing with codes, and allow me to enjoy your excellent products effortlessly.
    I’m waiting eagerly for your reply. Thank you in advance.
    Chaya Sara Cohen

    Reply

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