How to Shop on Jumia Nigeria: Step-by-Step Ultimate Guide(2024)

In Nigeria’s rapidly evolving e-commerce landscape, Jumia Nigeria has emerged as a stalwart, offering a wide range of products and services that cater to the needs of Nigerians across the country. Whether you’re new to online shopping or a seasoned e-consumer, navigating Jumia Nigeria’s platform to make the most of your shopping experience can be overwhelming. This ultimate guide for 2024 provides a detailed, step-by-step approach to help you harness the full potential of shopping in Jumia Nigeria, ensuring a seamless and satisfying experience.

1. Getting Started with Jumia Nigeria

This section offers an introduction to Jumia Nigeria, explaining its features and how to join.

1.1 What is Jumia Nigeria

Jumia Nigeria is an e-commerce platform operating in Nigeria. It is part of Jumia Group, which is a leading e-commerce platform in Africa. Jumia Nigeria offers a wide range of products including electronics, fashion, beauty products, home appliances, and more, available online. It provides a convenient and secure platform for customers to shop from the comfort of their homes and have their orders delivered to their doorstep.

1.2 Enter the Jumia Nigeria Website

Click the Jumia icon below to enter the official Jumia Nigeria website in English

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 1.3 Join Jumia Nigeria!

to be able to buy from Jumia Nigeria you will need to create sign up and create an account

Creating a Jumia account is quick and easy! On the desktop, click on the ” Account ” icon then click on” the “Sign in” button.

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On Mobile, Press the sign-up icon

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Then add your email or phone number

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Continue to add a password.

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Select your Gender, add your birth date, then check the term box and click continue.

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Add your name and phone number and click continue

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Congratulations, you just created an account on Jumia Nigeria and you can start shopping now.

2. Exploring Jumia Nigeria

This section focuses on learning how to navigate Jumia Nigeria effectively. It covers using the search function, navigating categories, and understanding product listings.

2.1 Jumia Nigeria Home Page

to effectively navigate the Jumia website you can start with the home page, it contains a lot of sections including

  • Flash Sale
  • Best Deals
  • Limited Stock Deals
  • Categories list
  • Top selling items
  • Payday Super Saver
  • Official Stores Deals
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2.2 Jumia Nigeria Catalog

Jumia Nigeria provides a comprehensive list of categories to help you navigate its platform effectively.

You can find it the first thing on its home page.

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On mobile, open the menu and you will find a list of its categories.

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the main product categories on Jumia Nigeria are:

  • Supermarket
  • Health & Beauty
  • Home & Office
  • Appliances
  • Phone & Tablets
  • Computing
  • Electronics
  • Fashion
  • Baby Products
  • Gaming
  • Sports Goods

Each Category has multiple subcategories, feel free to navigate them to find your needs.

2.3 Search for products

If you need a specific product you can use the search feature on Jumia.

please type the name of the product you need on the search bar and choose one option from the list that appears, to open its page. Or click on the search button.

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3. Top Jumia Saving Tips for Scoring Best Deals

Jumia offers a vast selection of products at competitive prices. But with so many deals and discounts, it can be tricky to know how to score the best bargains. Here are 3 top Jumia saving tips to help you stretch your budget and get the most out of your shopping experience:

3.1 Utilize Flash Sales and Daily Deals:

Jumia frequently runs flash sales and daily deals offering significant discounts on various products for a limited time. These deals are often highlighted on the Jumia homepage and app, so check them regularly to see if anything catches your eye.

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3.2 Jumia Coupons and Vouchers:

Jumia partners with various brands and companies to offer coupons and vouchers for their products. These coupons can be found on the Jumia website, app, and through affiliated websites. Always check for available coupons before making your purchase, as they can help you save significant money.

3.3 Shop During Sales Events

Jumia hosts major sales events throughout the year, such as Black Friday, Jumia Anniversary Sale, and other seasonal promotions. These events offer deep discounts on a wide range of products, making them an excellent time to score big savings.

3.4 Explore the “Jumia Global” Section

The “Jumia Global” section on the Jumia platform allows you to browse and purchase items from international sellers. This section can offer competitive prices on a wider variety of products, especially those not readily available locally.

4. Ordering & Support on Jumia Nigeria

This section covers the Jumia Nigeria ordering process, including shipping, payment methods, returns, and contact customer service.

4.1 Select the products you need and add them to your shopping cart

Use any of the navigation methods mentioned earlier to find your preferred product, then click the “add to cart” button

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4.2 Revise your shopping cart and checkout

After finishing adding your desired products to your cart, open it by clicking on its icon

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Revise the items and their quantity then click on the checkout button

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4.3 Add Delivery Address and choose your preferred Shipping method

To complete your order, please provide your delivery address in the customer address field, then choose your preferred delivery method.

There are two options to get your products from Jumia Nigeria

  • You go to the nearest Pickup station and get it
  • Shipped to your home (Door Delivery)

Double-check your delivery info! Make sure it’s accurate and complete.

Once you’ve reviewed your order information, click the “Confirm Delivery Details” button to proceed.

4.4 Select your payment method and Confirm the Order

There are multiple payment methods you can use to pay for your order on Jumia Nigeria

  • Pay with a bank transfer on delivery
  • Pay with cash on delivery
  • Pay with cards, Bank transfer, or USSD using Jumia pay

Choose your preferred payment method then click on the “Confirm Payment Method” button.

Review all order details (quantity and amount) and confirm the order when ready by clicking on the “Confirm Order” Button.

You will get a thank you page along with your order number.

4.5 Track your Order

You can track your order in two ways :

  1. Using Package Number
    • Get your “package number” from the shipping email.
    • Go to Jumia’s “PACKAGE TRACKING PAGE” and enter the number.
  2. Using Orders section
    • Log in to your Jumia account.
    • Go to the “ORDERS” section.
    • Find your desired order and click “See Details.”
    • Click “Track This Item” to see the current status and history.

If there is any delay or problem in your order, Contact the Jumia customer service.

5. How to Contact Jumia Nigeria Customer Service

Contacting Jumia customer service is easy using their live chat button

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6. What can you buy from Jumia Nigeria

There are thousands of products available on Jumia Nigeria including:

Baby Products and Health & Beauty:

Jumia’s baby products category includes diapering, feeding, grooming, and toys, while their health and beauty section offers a wide range of makeup, personal care, hair care, oral care, health care, and vitamins and dietary supplements.

Home & Office Supplies:

The home and office category features a variety of items including home decor, furniture, kitchenware, appliances, lighting, storage and organization solutions, as well as office supplies like furniture, stationery, and packaging materials.

Phones, Tablets, and Computing Devices:

Jumia offers a selection of mobile phones, tablets, and accessories, along with computing devices such as laptops, desktops, printers, data storage, and computer accessories from well-known brands.

They also have a range of electronics including televisions, home audio systems, cameras, and gaming consoles, as well as fashion items for men, women, and children.

Sports and Other Categories:

The sporting goods category at Jumia includes cardio and strength training equipment, sports clothing, team sports accessories, as well as outdoor and adventure gear.

In addition to these, they also offer toys, games, books, pet supplies, and a wide range of miscellaneous items.

7. Conclusion: Shop Smart and Enjoy the Jumia Experience

Jumia Nigeria offers a convenient and diverse online shopping experience. By following the tips and tricks outlined in this guide, you can navigate the platform effectively, find the best deals, and ensure a smooth buying experience. Remember to:

  • Compare prices and utilize deals.
  • Verify product details and seller reputation.
  • Provide accurate delivery information.
  • Track your order for updates.

Jumia Nigeria strives to provide a seamless shopping experience for its customers. So, explore the platform, discover amazing products, and enjoy the benefits of online shopping with confidence!

Happy Shopping on Jumia Nigeria!

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